Question 1

What AI models does Pivotal Chat support?

Accepted Answer

Pivotal Chat provides unified access to GPT (OpenAI), Claude (Anthropic), Gemini (Google), and Mistral AI models through a single interface, powered by the Dust platform.

Question 2

How much does Pivotal Chat cost?

Accepted Answer

Pivotal Chat uses token-based billing at approximately €4.50/month per user, compared to ~$30/user/month for traditional per-seat AI subscriptions. You save up to 80% because you only pay for the tokens you actually use.

Question 3

Do I need a Dust account to use Pivotal Chat?

Accepted Answer

Your organization needs an active Dust account. Pivotal Chat connects to Dust to provide access to multiple AI models and custom business agents. The Dust license fee is separate from the Pivotal Chat subscription.

Question 4

What features does the admin console offer?

Accepted Answer

The admin console provides token usage analytics, per-user consumption tracking, agent performance monitoring, user satisfaction feedback, and the ability to select which AI agents are available to your team.